English Learners

Ed. Dept. Releases New Toolkit to Engage English Learners’ Families

By Ileana Najarro — December 08, 2023 3 min read
Andy, left, a first-grade student at Mount Pleasant Elementary School, works on his math homework with Sharon Francisco, an English learner teacher with Roanoke County Public Schools on April, 26, 2022, in Roanoke, Va.
  • Save to favorites
  • Print

The U.S. Department of Education’s office of English language acquisition has updated its English-learner family toolkit for educators and families to use for guidance in meaningful family engagement.

The free toolkit—available in English, Spanish, Chinese, and Arabic, and accessible as a mobile app for Android and iPhone devices—covers a wide range of topics, from helping families understand what documents they need to enroll English learners in schools to advice for educators on how to explain the importance of parent-teacher conferences and navigate language barriers that may prevent that sort of engagement. It is called the EL Family Toolkit app in both the Apple app store and Google Play store, developed by the Manhattan Strategy Group.

“Research is very clear,” said Melissa Castillo, a senior advisor at OELA at a webinar this month announcing the toolkit’s launch. “When our families and our caregivers are more involved and engaged in the education of their children, we see there are increases in positive academic outcomes as well as linguistic outcomes.”

Here’s some insight into what the toolkit covers and why its resource matters.

How the toolkit can help educators

Though intended as a resource for families and caretakers of the growing population of English learners, OELA officials also see the toolkit as a guide for educators working with these students.

Educators, in this case, are not confined to those with specialized training in teaching English learners.

“When we think about educators, we’re thinking about everybody and anybody at the school site, at the district level, and at the state level, that truly has a direct impact on the education of our students,” Castillo said. “So that is our teachers, that is our administrators, that is our paraprofessionals. Those are cafeteria workers, our parent liaisons, our superintendents, and so on and so forth.”

Officials at the OELA webinar emphasized the idea of shared responsibility regarding family engagement for English learners. It’s a concept researchers have been looking into when it comes to instruction since not all general education teachers are adequately trained to best support English learners. Yet they can collaborate and co-teach with English-learner teachers.

In the case of family engagement, OELA officials said families must know what rights they have and how the U.S. education system works to be able to advocate for and participate in their children’s education. Likewise, educators should understand what barriers families may face and how to address them whether rooted in language or cultural differences.

Each of the standalone six chapters, or sections, of the toolkit offers suggested questions families and caregivers of English learners should ask school staff. Educators should be ready to help answer them.

For instance, one chapter in the toolkit explains to families how various assessments work and their purpose. Educators are then also encouraged to consider ways to clearly explain assessment practices and purposes themselves, recognizing that some families may be unfamiliar with how U.S. assessments work, said Beatriz Ceja, the deputy assistant secretary in OELA.

Another chapter explains to families that their children can participate in extracurricular activities such as sports and student clubs and that there may be costs associated with participation. Educators should help explain what their schools offer.

Why guidance in the toolkit is crucial

The toolkit won’t just serve families and educators. Organizations that support immigrants and English learners, such as refugee resettlement agencies or local nonprofits, can also use it, Ceja said. For instance, one chapter explains the differences between public charter and magnet schools. That’s information these agencies can provide families as they sort out where their children will attend school.

The toolkit overall covers information on attending U.S. schools, services for students such as special education and dual language programming, finding extracurricular activities for students, the health and safety of students at school, and helping students be successful in school, including informing families of opportunities for Advanced Placement courses, and gifted and talented programs.

When enrolling students new to the United States with low English proficiency, researchers have found it beneficial to have state education agencies offer guidance to districts. The family toolkit serves as another resource.

“An essential first step is to inform our families of the availability of the toolkit,” Castillo said.

Related Tags:

Events

This content is provided by our sponsor. It is not written by and does not necessarily reflect the views of Education Week's editorial staff.
Sponsor
Recruitment & Retention Webinar
Hiring, Retention, and Fill Rates: A Data-Driven Sub Strategy
Explore what keeps substitutes coming back and hear how one district rebuilt its substitute hiring process and improved its fill rate.
Content provided by Frontline Education
Early Childhood K-12 Essentials Forum Early Childhood Education: Building Essential Skills for Success
Join this free virtual event to examine the biggest challenges in supporting young children, from preschool through elementary school. 
This content is provided by our sponsor. It is not written by and does not necessarily reflect the views of Education Week's editorial staff.
Sponsor
Student Absenteeism Webinar
Attendance Isn't an Attendance Problem
Boost attendance by strengthening relationships, belonging, and support with practical strategies from Doug Fisher & Nancy Frey.
Content provided by Corwin

EdWeek Top School Jobs

Teacher Jobs
Search over ten thousand teaching jobs nationwide — elementary, middle, high school and more.
View Jobs
Principal Jobs
Find hundreds of jobs for principals, assistant principals, and other school leadership roles.
View Jobs
Administrator Jobs
Over a thousand district-level jobs: superintendents, directors, more.
View Jobs
Support Staff Jobs
Search thousands of jobs, from paraprofessionals to counselors and more.
View Jobs

Read Next

English Learners Why Bilingual Education in High School is Hard to Find
A new report highlights the challenges and solutions to offering bilingual education in high school.
4 min read
Students learn Arabic words while playing with bilingual flash cards during Modern Arabic 1 class at Richards High School in Oak Lawn, Ill., on April 17, 2026. (Antonio Perez/Chicago Tribune/Tribune News Service via Getty Images)
Students learn Arabic words while playing with bilingual flash cards during Modern Arabic 1 class at Richards High School in Oak Lawn, Ill., on April 17, 2026. Many bilingual education programs do not extend beyond elementary school to secondary grades, a new analysis shows.
Antonio Perez/Chicago Tribune/Tribune News Service via Getty
English Learners Which States Test English Learners in Their Native Languages?
In 2025 the Migration Policy Institute analyzed states' use of native language assessments.
Student Elias Albert gets help from Instructor Nurit Foster, who is using artificial intelligence in her multilingual learners class at Hillside Middle School in Northville, Michigan on Jan. 13, 2025 . AI allows teachers in Northville to provide students with content for a class assignment and then adjust the levels for each student based on their English proficiency, officials said.
Student Elias Albert gets help from instructor Nurit Foster, who is using artificial intelligence in her multilingual learners class at Hillside Middle School in Northville, Mich., on Jan. 13, 2025. Statewide assessments in students' native languages are another accommodation states have on hand to help English learners.
Daniel Mears/The Detroit News via TNS
English Learners Opinion Listening to Learn: How to Teach English Learners This Overlooked Skill
We must explicitly teach students to be effective listeners—especially in the era of screen time.
8 min read
Conceptual illustration of classroom conversations and fragmented education elements coming together to form a cohesive picture of a book of classroom knowledge.
Sonia Pulido for Education Week
English Learners Letter to the Editor Multilingual Learners Need Oral-Language Development
High-quality curriculum must not leave this out.
1 min read
Education Week opinion letters submissions
Gwen Keraval for Education Week